Exhibitor Manual

WELCOME TO THE EXHIBITION MANUAL FOR SMH SUSTAINABILITY SUMMIT 2021

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Operations Coordinator – Briana Garbutt

E: briana.garbutt@informa.com       T: 02 9080 4069

Please ensure you read each section carefully and meet the required deadlines.

We look forward to working with you in making this a successful event!

 

DEADLINES

  1. Pass registration by Wednesday 3rd November

(Registration form will be sent to you directly.)

  1. Public Liability Insurance Wednesday 3rd November

Please send details to Briana Garbutt

 

YOUR LOGO & PROFILE

If you have not already sent us your logo and company profile please provide the following:

  • EPS company logo – ASAP
  • PDF Digital Company Profile/brochure by Wednesday 3rd November

Please submit your company profile to Briana Garbutt by return.

 

PASS REGISTRATION

Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.

If you wish to order additional exhibitor or delegate passes, please contact Briana Garbutt directly.

 

YOUR STAND

Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 3m x 2m space.

The following are provided for all stands free of charge:

1 x trestle table
2 x chairs
1 x power supply

ALL ADAPTERS & EXTENSION LEADS MUST BE PROVIDED BY EXHIBITORS. INFORMA WILL NOT BE ABLE TO PROVIDE THESE ON SITE.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in.

Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event.

**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST.

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Sharon Foster

The floor plan will be sent to you in due course.

 

EXHIBITION SET UP & BREAKDOWN TIMES

Exhibition Bump In*
From 7:00am – 7:45am on Thursday 11th November

Exhibition Bump Out*
After event finishes (timing TBC) on Thursday 11th November

ALL EXHIBITORS WILL NEED TO BE PACKED UP AND OUT OF THE EXHIBITON ROOM BY 7PM ON THURSDAY 11TH NOVEMBER.

*Please note that these times may change, you will be informed closer to the event if this is the case.

 

VENUE & DELIVERIES

It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the hotel no earlier than Tuesday 9th November.

Please use the delivery label for ALL items being delivered – items not labelled correctly are likely to go missing!

IMORTANT TO NOTE: There has been a change of management of the Convention Centre Loading Dock, this is now managed in-house by ICC Sydney directly instead of a 3rd party. It is important to familiarise yourself with the new processes, please read the FAQ’s on the link provided below.

All vehicles will have to be booked into the Loading Dock Management System for deliveries and collections. These can be booked directly from the link below. As part of the NSW Health Order, anyone coming into ICC, whether via front or back of house, will need to show proof of their double vaccination when they use the QR code to check in as part of the Conditions of Entry.

Please send advise Briana Garbutt the list of items coming in, date and time expected for delivery and collection.

The Loading Dock is currently operating Mon-Friday 0700-1500.

https://www.iccsydney.com.au/plan/event-toolkit/deliveries

All goods must be covered by proper customs documents – please mention it is a temporary exportation in order to avoid paying more taxes than expected. The hotel will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for all items to be picked up post event – they must be collected by COB Thursday 11th November. Items left after this time will be disposed of. You are required to book a courier and ensure all items are clearly labelled with your company name and the return address using the Post Event Label HERE.

 

ADDITIONAL SPONSORED ITEMS

If you are sponsoring any additional items such as bags, lanyards, or any other items, Briana Garbutt will be in contact with you directly.

 

VACCINATION POLICY

Full vaccination against Covid-19 is required for all in-person attendees.

To ensure the maximum safety of our audiences, Informa requires all in-person participants (speakers, delegates, partners, sponsors, exhibitors, suppliers) to have received two (2) doses of a Covid-19 vaccine to gain access to the physical event. For those unvaccinated or partially vaccinated, we encourage you to participate in the event virtually.

This is an important measure to keep our community members safe who have not yet been able to get vaccinated or who are unable to get vaccinated. We hope it will also help infuse confidence and alleviate concerns that some may still have about attending an event in person.

To review Informa’s Health & Safety visit our website here.

 

SPAM WARNING: List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.

SUPPLIER CALLS & EMAILS: Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event.  You may experience other contractors pitching you for your busines and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.

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COVID-19 Cancellation Policy     Read Policy Terms

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